Delivery Information
Pre Orders Information
PRE ORDERED goods will be shipped as per the timeline in the product(s) description. 2025 Collection items are expected to be shipped from late Oct/early Nov 2024.
All items in the same order (pre-ordered and in stock) will be posted together. If you require some items faster, please consider placing two separate orders.
UK Delivery & Processing Times
UK Standard Delivery - (48h tracked by Royal Mail)
• Royal Mail Delivery <750g | £3.99
• Royal Mail Delivery >750g | £4.95
• FREE Delivery (with Royal Mail) for orders over £60
Orders are typically processed within 1 - 2 working days, Monday - Friday 9am-5pm. During the typically busy periods, such as Christmas, Black Friday this may change at short notice.
All of our delivery prices include both postage and packaging. For orders with multiple different items, the larger item will determine the postage cost.
If your parcel is returned back to us by the postal services for reasons such as incorrect address, refused by the customer etc. we will issue a refund less postage. If you wish for your parcel to be sent out to you again, you will incur additional shipping charges.
Digital Goods
Digital goods will be sent directly to your inbox with information how to access the digital files. No physical product will be shipped.
International Delivery
How long does international delivery usually take?
International orders to Europe are around 10 working days, rest of the world 15 working days. This does vary country by country. Please note if Customs keep your order for longer than advertised, your order may arrive later than advertised, but this is out of our control.
We primarily use Royal Mail as our postage supplier and their international pricing is weight dependant.
- Europe | from £12.50
- USA | from £19.00
- Australia & NZ | from £21.00
- North America, Far East | from £19.50
Final assigned shipping rates will be available at the checkout.
CUSTOM FEES Notice for EU customers
Customers in Europe may now have to pay additional local charges to receive goods following the UK’s exit from the European Union on 1st January 2021. Please check with your local customs authorities. Fees due would need to be paid by the recipient to receive their goods and we’re afraid we cannot be held responsible for any local charges once the package has been shipped.
Notice for Rest of the World customers
You may be liable for import tax, please check with your local authorities. Fees due would need to be paid by the recipient to receive their goods and we’re afraid we cannot be held responsible for any local charges once the package has been shipped.
Why is your international delivery so expensive?
International shipping costs have drastically increased post Covid and Brexit. The rates we have been given by the postal services are out of our control. Heavy orders over 2kg will be posted with a courier (either DHL or DPD), all orders under 2kg are primarily posted using Royal Mail services.